Shopper FAQs

AUTHENTICATION

Every item is Authenticated through Entrupy. 

 

PAYMENTS

  • Credit/Debit Card via Stripe
  • Affirm

 

Immediately upon purchase of item.

SHIPPING

We use UPS for all shipping.

  • UPS Ground (Free)
  • UPS Next Day Air ($50)

Yes we claim the total value of the package for shipping insurance. We take many precautions with these products as they are delicate and often irreplaceable. 

Signature at Delivery is required on all shipments. The high value of the items makes this a much needed piece of the process. We take every step to ensure your item makes it to you.

RETURNS

If for any reason you are not satisfied with your purchase it may be returned within 5 days after delivery for a refund (unless the item is marked as final sale).